Friday, November 24, 2017

Windows 10 Start Menu, Cortana, Not Working for Domain Users, But OK for Local Users



I looked at several of the posts out there about the issue where Windows 10 system Start Menu, Cortana, etc works fine with a local account, but when added to the domain, Start Menu hangs and Cortana/Windows Search does not work.

I tried copying the file(folder) ‘C:\Users\Administrator\AppData\Local\Packages\windows.immersivecontrolpanel_cw5n1h2txyewy’ to C:\Users\\AppData\Local\Packages\windows.immersivecontrolpanel_cw5n1h2txyewy’.

Didn't work.  Plus, the folder was the same size as what I copied.  Thought it may have been corrupted, but no change.

Went to the event log (should have went there first) and noticed all these errors from source:ESENT dealing with logging/recovery.  Error details was:
WebCacheLocal database recovery restore failed with unexpected error - 1907

Looked this up and found that deleting (actually renamed) the C:\Users\Administrator\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat.   Now the start menu and Cortana works properly.  Wierd, but resolved.  Thanks to Cannot open up Microsoft Edge or Internet Explorer in newly created profiles




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